Terms & Conditions

Terms & Conditions

Website www.pronaturecare.com is owned and operated by Pro Nature Care EOOD, with headquarter in Sofia, Bulgaria.


When you visit ProNatureCare.com, submit orders or send electronic messages (e-mails), you contact the ProNatureCare.com electronically. Therefore you accept the right of ProNatureCare.com, correspondingly, to get in touch with you electronically. You also agree in advance that these electronic communications and information moving through them, meet applicable legal requirements and rules on the exchange of such communications in written form.


All content on the ProNatureCare.com website(s), such as, but not binding, text, graphics, trademarks, images (regardless of features), digital files and software is the exclusive property of e-store ProNatureCare.com or content providers who collaborate with the Online Store and protected by Greek and International laws protecting intellectual property rights.

Collection and/or use of any product catalogs, product descriptions or prices, any indirect use of the e-store and the contents therein, for the benefit of another entity, commercial or otherwise, is not permitted without the written consent of ProNatureCare.com.


ProNatureCare.com provides customers with a limited license to access and use the e-store ProNatureCare.com, to place orders and communicate with the Company.

Users and visitors of ProNatureCare.com maintain a limited, revocable, and nonexclusive right to create a hyper-link (hyperlink) to the home page of ProNatureCare.com, as long as this hyper-link does not describe the ProNatureCare.com, its products, services, or people associated with it, in a false, misleading, derogatory or otherwise offensive manner.

A website that links to ProNatureCare.com content (i) may link to, but not replicate, its content; (ii) may not imply that ProNatureCare.com is endorsing such website or its services or products; (iii) may not misrepresent its relationship with ProNatureCare.com; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages; (v) may not portray ProNatureCare.com or its products, services, or people associated with it, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; (vii) may not link to any page of the ProNatureCare.com website other than the home page. ProNatureCare.com may, in its sole discretion, request that any link to the website is removed.

Any unauthorized use of the license or access granted by ProNatureCare.com terminates the limited license of access and use, without prejudice to any other remedy provided by applicable law.


Users and customers of ProNatureCare.com are responsible for maintaining the confidentiality of their accounts and passwords and for restricting access to their computers, and they agree to accept responsibility for all activities that occur under their account or password. If they are accessing and using ProNatureCare.com on someone else’s behalf, they represent that they have the authority to bind that person as a principal to all the Terms and Conditions provided herein, and agree to accept liability for harm caused by any wrongful use of the website resulting from such access or use. ProNatureCare.com reserves the right to refuse service, terminate accounts, or remove or edit content, for any reason, in its sole discretion without prior notice.


The Online Store ProNatureCare.com is provided by the Company "AS IS" and "AS AVAILABLE". ProNatureCare.com does not make any representation or warranty of any kind, expressed or implied as to the availability and/or use of the e-store and for the information, content, materials or products contained therein. For this reason, users and visitors of the e-store agree to use this on their own responsibility.

ProNatureCare.com does not guarantee that its website(s), its e-store, its servers or emails sent from ProNatureCare.com are free of viruses, malware or other harmful elements. ProNatureCare.com assumes no responsibility for damage of any kind that may be caused by the use of the website and/or e-store, including but not limited, to direct, indirect, incidental, incidental and consequential damages.


The Online Store ProNatureCare.com does not make any representation or warranty of any kind, expressed or implied as to the benefits and/or the use of products or services sold in the e-store. For this reason, users and clients of the e-store agree to use any provided products or services on their own responsibility, and ALWAYS according to medical advice from their doctor or a registered health professional.

Additionally, ProNatureCare.com assumes no responsibility for damages of any kind that may be caused by the purchase and/or use of products or services in the e-store, including but not limited, to direct, indirect, incidental, incidental and consequential damages.


ProNatureCare.com tries to be as accurate as possible regarding the characteristics and description of the products shown in our e-store. However, ProNatureCare.com not responsible if the features, characteristics, or other content related to products sold through our online store is inaccurate, incomplete, outdated, or generally problematic.


ProNatureCare.com reserves the right to make any changes to the Online Store, the Website, the technologies used, any of its Policies or Services, and its Terms of Service at any time deemed necessary.


You may return the product in 14 days after delivery and get full refund if the product is undamaged and in the original package. The shipping charges for sending the product back to our store will be on your behalf.


Users and customers of ProNatureCare.com automatically agree that these Terms of Service are governed by the Laws of the Republic Bulgaria regarding any dispute arising between users and ProNatureCare.com, and consequently the Company owning the website.

Any dispute relating in any way to the use of the e-store ProNatureCare.com and/or the Company's products or services, should first be attempted to be settled out of courts. If no such settlement can be reached, disputes and related issues will be resolved in the appropriate Bulgarian courts.

Information on data protection


Personal data are collected by the Pro Nature Care LTD exclusively in compliance with the existing legal provisions, processed and used. Without prior consent of the person concerned used Pro Nature Care LTD personal data only within the legal powers to carry out, for example, a contract. Of the following arrangements without prejudice to the rights of those affected are of access, rectification, erasure and blocking of data.

Use of data to execute a contract

Possibly company, street, house number, postcode, city, country, telephone, email address and date of birth title, first name, last name,: To carry out an order the following information is requested. In addition, the contents of the order and details will be stored for ordering. More information may arise from the selected payment. These data are used by Pro Nature Care LTD for the execution of the contract and, to the extent contractually or legally, stored. To carry out the contract also includes transfers to third parties, to the extent necessary for such payment transactions. One other use of the data, especially the disclosure to third parties, carried out only with appropriate legal basis.

Data security

All communications in the context of the ordering process, which may include personal data, transmitted by Pro Nature Care LTD in a secure transmission method. Here comes a Secure Socket Layer (SSL) - Connection to wear. The key length is currently 128 bits. The stable operation of the encryption is by the person concerned to ascertain in the respective display of the browser itself.


The ordering procedure uses a cookie. This is a code that is stored on the computer of the purchaser in a directory intended for this purpose and serves the recognition of the customer. The use of cookies can regulate the purchaser itself through the appropriate setting in the browser.

Data of customer accounts

The customer may at any time modify and delete the data stored in their account data within the application. The deletion leads to irreversible dissolution of his customer account at Pro Nature Care LTD. The modification or deletion occurs in the profile management and requires entering the password.


If the customer has agreed in the context of the order procedure, the further use of his data, he may revoke this declaration with effect for the future at any time.


This information on data protection remain available on the order page.